Thank you for shopping at Clipart House.

Since our website offers non-tangible, irrevocable digital goods, we do not provide refunds after the product is purchased and the download link is generated. As a customer, you are responsible for understanding this upon purchasing any item at our site.

1. Digital Product Policy

Due to the nature of digital downloads, all sales are final. Once you have gained access to the files, we cannot offer a refund or exchange. We recommend that you:

  • Read the product description carefully before making a purchase.
  • Ensure you have the compatible software (e.g., Adobe Illustrator, Photoshop, or specific planning apps) to use the files.
  • Check the file formats provided (PDF, PNG, SVG, etc.) to ensure they meet your requirements.

2. Exceptional Circumstances

Although we have a No Refund policy, we may make exceptions under the following specific conditions:

  • Non-delivery of the product: Due to technical issues with the website or email, if you do not receive the download link within 24 hours, please contact us for assistance or a manual delivery.
  • Major defects: If the file is corrupted or technically broken and cannot be opened, we will first attempt to fix the file. If we are unable to provide a working file, a refund may be issued.
  • Duplicate purchase: If you accidentally purchase the same item twice in a single transaction or within a short period, we will refund the duplicate payment.

3. Customer Support

If you experience any issues while downloading or using our products, please reach out to us. We are committed to ensuring you are satisfied with your purchase and will do our best to resolve any technical problems.

Contact Us:

Type to search

Shopping cart

0
image/svg+xml

No products in the cart.

Continue Shopping